Professor Xiaoquan (Michael) Zhang

HKUST Business School and MIT Center for Digital Business

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About


Professor Michael Zhang is an Associate Professor of Information Systems, Business Statistics and Operations Management at the Hong Kong University of Science and Technology, and an affiliated faculty at MIT Center for Digital Business. He holds a PhD in Management from MIT Sloan School of Management, an MSc in Management, a BE in Computer Science and a BA in English from Tsinghua University. Before joining the academia, he worked as an analyst for an investment bank, and as an international marketing manager for a high-tech company. He holds a US patent, and cofounded a social-network company.
Professor Zhang’s research interests are on issues related to creation, dissemination and processing of information in business and management contexts. His works study pricing of information goods, online word-of-mouth, online advertising, incentives of creation in open source and open content projects, and use of information in financial markets. His research has appeared in American Economic Review, Management Science, Journal of Marketing, MIS Quarterly , Information Systems Research, Journal of MIS, Decision Support Systems, and Journal of Interactive Marketing.
He has been actively involved in professional services, including serving as a Senior Editor for Information Systems Research, an Associate Editor for Management Science, a Guest Associate Editor for MIS Quarterly. He was on the editorial boards of Production and Operations Management and Electronic Commerce Research and Applications. Professor Zhang is also actively contributing to the society by assuming positions such as advisor for Hong Kong Cyberport Entrepreneurship Center, Alibaba Group’s Lakeside (Hupan) University, Huawei, China Mobile, China Merchants Securities, Douban.com, and Radica Systems.
His favorate movies are The Shawshank Redemption and Forrest Gump. His favorate cartoon character is Tintin.
His wife Jade runs the best Hong Kong Insurance information website in Chinese.

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I like...


100

Big Data and AI

100

Painting

80

Driving

90

Music

85

Traveling

93

Foie Gras

0

Gastroscopy

92

Jogging

20

TV

Experience


  • 2013
    -
    Present

    HKUST Business School

    Associate Professor

    Interested in IT's impact on the financial market. Developed a research stream on FinTech.

  • 2006
    -
    2013

    HKUST Business School

    Assistant Professor

    Worked on topics related to IT's impact on Marketing. Developed courses on Entrepreneurship, E-Commerce, Strategic Value of IT, and Research Methodology

  • 2001
    -
    2006

    MITBBS

    Co-Founder

    It is one of the largest online communities for Chinese in the USA. Wall Street Journal reported this website in 2004.

  • 1999
    -
    2000

    Dayang Image, Co., Ltd.

    International Marketing Manager

    Segmentation, Targeting, Positioning, Pricing...

Education


  • 2000
    -
    2006

    MIT Sloan School of Management

    PhD in Management

    Dissertation: Tapping into the Pulse of the Market – Essays on Marketing Implications of Information Flows

  • 1996
    -
    1999

    Tsinghua University

    Master of Science in Management

    Dissertation: An Empirical Study of National Innovation Systems.

  • 1992
    -
    1996

    Tsinghua University

    Bachelor of Engneering in Computer Science

  • 1992
    -
    1996

    Tsinghua University

    Bachelor of Fine Arts in English

Numbers


7

Programming languages
I use

601,517

Miles flown
in the last 10 years

2,578

Students taught

50

Bottles of wine
opened last year


Publications


Du, X., Su, M., Zhang, X., and Zheng, X., "Bidding for Multiple Keywords in Sponsored Search Advertising: Keyword Categories and Match Types," Information Systems Research, forthcoming.
[Click Here for the Working Paper Version]
Wang, A., Zhang, X., and Hann, I., "Socially Nudged: A Quasi-Experimental Study of Friends' Social Influence in Online Product Ratings," Information Systems Research, forthcoming.
[Click Here for the Working Paper Version]
Zhang, X., and Zhang, L., "How Does the Internet Affect the Financial Market? An Equilibrium Model of Internet Facilitated Feedback Trading," MIS Quarterly, 39, 1, 2015, 17-38.
[Click Here for the Working Paper Version]
Xu, S. X., and Zhang, X., "Impact of Wikipedia on Market Information Environment: Evidence on Management Disclosure and Investor Reaction," MIS Quarterly, 37, 4, 2013, 1043-1068.
MIS Quarterly Paper of the Year Award.
[Click Here for the Working Paper Version]
Malthouse, E. C., Haenlein, M., Skiera, B., Wege, E., and Zhang, X., "Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House," Journal of Interactive Marketing, 27(4), 2013, 270-280.
[Click Here for the Working Paper Version]
Zhang, X., and Wang, C., "Network Positions and Contributions to Online Public Goods: The Case of Chinese Wikipedia," Journal of Management Information Systems, 29, 2, 2012, 11-40.
[Click Here for the Working Paper Version]
Zhang, X., and Feng, J., "Cyclical Bid Adjustments in Search-Engine Advertising," Management Science, 57, 9, 2011, 1703-1719.
[Click Here for the Working Paper Version]
Zhang, X., and Zhu, F., "Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia," American Economic Review, 101, 4, 2011, 1601-1615.
[Click Here for the Working Paper Version]
Zhu, F., and Zhang, X., "Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics," Journal of Marketing, 74, 2, 2010, 133-148.
[Click Here for the Working Paper Version]
Wang, A., and Zhang, X., "Sampling of Information Goods," Decision Support Systems, 48, 1, December 2009, 14-22.
[Click Here for the Working Paper Version]
Dellarocas, C., Zhang, X., and Awad, N. F., "Exploring the Value of Online Product Reviews in Forecasting Sales: The Case of Motion Pictures," Journal of Interactive Marketing, 21, 4, 2007, 2-20.
Journal of Interactive Marketing 2008 Best Paper Award.
[Click Here for the Working Paper Version]
Brynjolfsson, E, and Zhang, X., "Innovation Incentives for Information Goods," Innovation Policy and the Economy eds. Adam B. Jaffe, Josh Lerner and Scott Stern, vol. 7, 2007.

Contact


LSK Building #4061, HKUST
Clearwater Bay, Kowloon
Hong Kong

zhang@ust.hk

+852 2358-7644

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